Privacy Policy

Last updated: June 10, 2026

Who we are

Urology Center of Orange County, 18800 Delaware St, Suite 750, Huntington Beach, CA 92648. Phone: (714) 546-1121. Email: info@urologycenteroc.com.

Information we collect on this website

• Information you submit through our chat assistant and appointment or reschedule request forms (name, contact details, requested dates, and the reason for your visit).
• Information you provide when calling our 24/7 scheduling line at (714) 599-8543, which is answered by an automated scheduling assistant and used solely to book, reschedule, or cancel appointments.
• Standard website usage data collected by our hosting provider (Cloudflare), such as pages visited and approximate location.

How we use it

• To respond to appointment requests, contact you about your care, and operate the practice.
• Online booking requests are processed through our scheduling system and delivered to our clinical staff. We do not sell your personal information.
• Third-party services we link to — including Patient Fusion (appointment requests), Cherry (financing), and pharmacy or supplement partners — have their own privacy policies that apply when you use them.

Protected health information (HIPAA)

Health information you provide in the course of care is protected health information under HIPAA. We use and disclose it only as permitted for treatment, payment, and health care operations, or as otherwise required by law. You have the right to request access to your records, an accounting of disclosures, corrections, and restrictions on certain uses. To exercise these rights or request our full Notice of Privacy Practices, contact us at info@urologycenteroc.com or (714) 546-1121.

Security & retention

We use industry-standard safeguards to protect information submitted through this website. Please do not submit detailed medical information through the chat assistant — it is intended for scheduling and general questions only.

Emergencies

This website and our scheduling line are not for emergencies. If you are experiencing a medical emergency, call 911.